SHIPPING & RETURNS
At HairByKitkat we are committed to providing you with the best! This is not just for our products but for our shipping process as well. Your order will be processed and shipped after 48 hours of payment clearing, NO EXCEPTIONS. Our standard shipping will take 5-7 business days to deliver on the East Coast and 2-3 days on the West Coast. We require a signature confirmation to ensure your order arrived at the correct destination.
WE NOW OFFER LOS ANGELES COUNTY & RIVERSIDE COUNTY SAME DAY DELIVERY! TXT (562)565-7249
If you received your order and want to make a change, please email us at support@hairbykitkat.com . There are absolutely No Refunds unless quality issue occurs, in which we will exchange after inspections. When shipping back your item please include your order number and the details of the issue.
We are not responsible for Hair Damage once you have processed it with any chemicals. Such as bleach or dye which are harsh and require professional stylist to achieve.
For more information please email us!